Performance, Wellbeing & Safety Culture

Occupational Psychology | Coaching | Consulting

 Our Approach

consult

Organisational Development & Effectiveness

We partner with you to  increase organisational effectiveness and health utilising evidence based approaches and validated strategies.

Our approach to organisational development is to 'seek to understand first' by undertaking a thorough diagnosis considering the organisation as a system. This approach considers whether transformational change, transactional change, or both are required to drive and influence organisational effectiveness and health.

Evaluating outcomes is important to ensure the viability and success and we will report and reflect on outcomes to enable you to sustain change.


he term 

design

Human-centred approach

The human perspective is important to us. We adopt a human-centred approach when considering an approach to diagnostics and intervention design.

Consideration of human factors from an organisational perspective is critical at the design conceptualisation phase. Human Factors include: changing demands, uncertainty, resources, demands, and complexity.

We leverage our expertise to design interventions targeted at the organisation, team, and  individual level.

We measure and assess outcomes to ensure the viability and the impact of a designed intervention




change

Evidence-based Change  

We work with you to deliver a strategic approach to change by understanding what’s driving the need for change, what needs to change and helping you identify a clear vision.

We collaborate with you to create a plan that enables your people to execute and embrace lasting transformation by empowering to lead change  by focusing on the critical few things that drive successful results

transform

Sustaining Change

We partner with you to sustain performance and wellbeing of your organisation and to think about the transformation that will give you the agility to adapt and flex as employee, client and stakeholder needs change. 

Coaching is a key enabler to embed new behaviours and mindsets required for transformation

Be the change you want to see in the world

– Gandhi

 

 

 Our Services

Strategic Advisory People & Culture 

Organisational Development and Change

Assessments (Organisational and Individual)

People, Culture, Health and Safety Strategy Development

Job Redesign and Psychosocial risk mitigation consulting

Capability Development (Executive and Senior Leaders; Front Line leaders)

Executive, Team and Individual Coaching

Keynote Speaking

Our Team

"Sustainable performance & change begins with people, relationships, communication, and systems that enable individuals and organisations to thrive" Caroline Skipper.

 

Caroline Skipper - Founder & Director | Registered Psychologist | Executive Coach | People & Culture Leader

I am a Registered Psychologist and experienced People & Culture executive with over 25 years of experience working across healthcare, financial services, aviation and professional services. My work brings together psychological science, executive leadership experience and a deep understanding of organisational systems to support performance, safety and wellbeing at individual, team and organisational levels.

Having held senior executive leadership roles in large, complex and highly regulated organisations, I understand the challenges of leading people, navigating change and sustaining performance in demanding environments. I have worked closely with executives, leaders, clinicians and multidisciplinary teams to strengthen organisational capability, leadership effectiveness, workforce wellbeing and psychologically safe workplaces.

My approach integrates evidence-based psychological principles with practical organisational experience. I provide individual and team coaching, psychological interventions, psychosocial risk assessment and advisory services, and organisational consulting. My work encompasses leadership and career development, organisational change, team effectiveness, workplace relationships, psychological safety and the design of healthier, more effective work environments.

I recognise that individual performance and wellbeing are shaped not only by personal capabilities and behaviours, but also by the relationships, work demands, leadership practices and organisational systems within which people operate. This systems-oriented perspective informs my approach to understanding challenges, identifying opportunities and developing tailored, sustainable solutions.

My doctoral research in organisational psychology examines cognitive, relational and system-level factors influencing communication and decision-making in complex healthcare environments. This research complements my professional practice, particularly in understanding human performance, situational assessment and decision-making under pressure.

I bring a person-centred, collaborative and values-based approach to my work, grounded in integrity, authenticity, respect, trust and care. I place considerable importance on building strong professional relationships, creating psychologically safe environments and supporting people to develop insight, capability and confidence.

My focus is on making a meaningful and sustainable difference to the performance, safety and wellbeing of individuals, teams, organisations and the systems in which they work.

Qualifications, Registrations & Professional Certifications

Australia Health Practitioner Regulation Agency (AHPRA) Registration

  • Registered Psychologist – Psychology Board of Australia (AHPRA) 

Tertiary

  • Doctor of Philosophy Master of Organisational Psychology Candidate (2022-2026)
  • Master of Business (Human Resource Management & Management of Organisational Change)
  • Bachelor of Psychology (Honours) First Class

Professional

  • Accredited Executive & Organisational Coach (Level 3 & Team Coaching) Advanced Coaching Practice - Institute of Executive Coaching & Leadership
  • Hogan Assessment Certification (Personality, 360, Cognitive Assessments)
  • Executive Certificate in Positive Psychology Coaching

Professional Body Memberships

  • Member Australian Psychological Society
  • Member Australasian Institute of Clinical Governance (AICG)
  • Certified Professional Member: Australian Human Resources Institute
  • Member International Coaching Federation


 
 
 

 Copyright © 2018-2025 Barker Nicholls Pty Ltd & Caroline Skipper. All rights reserved.   

rethink potential®

 

rethink potential®

 

rethink potential®

rethink potential®

 

rethink potential®